MGM Rewards Loyalty Program

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The MGM Rewards loyalty program, rebranded and revamped, stands out as a comprehensive loyalty scheme designed to enrich the customer experience across the vast MGM Resorts International network. This program encapsulates a wide array of benefits, tailor-made to reward guests not just for their gaming activities but also for their hotel stays, dining experiences, and much more. Here’s a deep dive into the essence, accessibility, benefits, and practicalities of the MGM Rewards program.


Essence of MGM Rewards Loyalty Program

MGM Rewards is more than just a points system; it's a tiered loyalty program that offers a multitude of benefits, rewards, and exclusive access to members. Spanning across an impressive array of MGM Resorts, this program is designed to enhance the MGM experience for every guest, from casual visitors to the most dedicated patrons.

Tieres of MGM Rewards Loyalty Program

MGM Rewards offers a tiered loyalty program designed to cater to a wide range of guests, from casual visitors to the most dedicated patrons. Each tier unlocks a set of benefits, rewards, and privileges that enhance the MGM experience. While I can't directly access the current MGM Rewards tier details as of my last update, traditionally, loyalty programs like MGM Rewards include tiers such as:

  1. Sapphire: This is typically the entry-level tier, offering basic benefits such as discounts on hotel stays and access to exclusive promotions.

  2. Pearl: The next tier up, Pearl members often enjoy increased earning potential for points, complimentary self-parking, and priority hotel check-in at select locations.

  3. Gold: Gold members usually benefit from all the perks of the previous tiers, plus additional rewards like waived resort fees, priority restaurant reservations, and complimentary valet parking.

  4. Platinum: At the Platinum level, members can expect even more privileges, including room upgrades, priority access to pool cabanas and spa facilities, and increased point earning potential.

  5. NOIR: The highest tier, NOIR, is often by invitation only. NOIR members enjoy the pinnacle of MGM Rewards, with the highest level of service, complimentary limousine service to/from the airport, guaranteed room reservations, and the best room rates available.

Each tier is designed to reward members based on their level of engagement with MGM properties and services. The more you play, dine, and stay, the faster you can climb the tiers and unlock more exclusive benefits. To get the most current and detailed description of MGM Rewards tiers and the specific benefits each one offers, it's best to consult the official MGM Rewards website or contact their customer service directly.


Scope and Accessibility

The MGM Rewards program is operational across all MGM Resorts properties worldwide, offering a seamless experience whether you're enjoying the vibrant life in Las Vegas, exploring the wonders of Macau, or indulging in luxury at MGM's numerous other global destinations. Accessing the program is as effortless as it gets, with free membership that can be initiated online or at any MGM property. This inclusivity ensures that anyone can start earning points right away, with every dollar spent on most resort offerings.


Who Benefits

MGM Rewards is tailored for a diverse range of guests. Whether you're a frequent visitor to MGM casinos, a connoisseur of fine dining, a lover of spectacular shows, or a guest at any of the MGM hotels, this program offers something for everyone. The more you explore and enjoy, the more rewards you accumulate, making every MGM experience richer and more rewarding.

Utilization and Perks

Using the MGM Rewards program is straightforward. Members earn points for nearly every activity within the resorts – from gaming and dining to entertainment and hotel stays. These points can be redeemed for complimentary services, room upgrades, dining experiences, and more. The program's tier system means that the benefits grow as you ascend through the levels, with each tier offering increasingly exclusive perks.

Analyzing the Value of Points

  • How much is 10,000 MGM points worth? The value of MGM Rewards points can vary depending on how they are redeemed. For example, points can be used for complimentary hotel stays, dining, entertainment, and more, with each reward offering different point values.

Customer Support

  • What is the phone number for MGM Rewards? For personalized assistance or inquiries about the MGM Rewards program, members can easily find contact information on the MGM Resorts website, ensuring direct access to customer support. Please contact MGM Rewards Member Services at 866.761. 7111 for further assistance.

Activation and Membership

  • How do I activate my MGM Rewards card? Upon joining MGM Rewards, your account is immediately activated, and you can start earning points right away. For physical cards obtained at MGM properties, linking the card to your online account maximizes your ability to track and redeem points seamlessly.

  • Is MGM Rewards free? Yes, joining MGM Rewards is entirely free, making it an accessible option for enhancing your MGM experience without any initial investment.

Key Questions Addressed

  • How much is 10,000 MGM points worth? While the exact monetary value of points may vary based on the redemption options chosen, MGM Rewards points generally offer significant value towards complimentary stays, dining, and other experiences within the MGM Resorts ecosystem.

  • What is the phone number for MGM Rewards? For detailed inquiries and personalized assistance, members can contact the MGM Rewards customer service through the official MGM Resorts contact page, ensuring direct access to support for any questions or issues related to their rewards account.

  • How do I activate my MGM Rewards card? Upon signing up for the program, either online or at an MGM property, you'll receive an MGM Rewards card. Activation typically involves linking your card to your online account, a process that can be completed on the MGM Rewards website or at a customer service desk at any MGM Resort.

  • Is MGM Rewards free? Yes, joining MGM Rewards is completely free, offering immediate access to the program’s benefits without any initial investment or ongoing fees.


After closely examining the MGM Rewards Loyalty Program, I've come to a balanced conclusion regarding its value and standing in the landscape of loyalty schemes. From my perspective, engaging with the MGM Rewards Program can be highly beneficial for those who frequently visit MGM properties or engage in their services. The tiered structure of the program ensures that the more you interact with MGM Resorts, the greater the rewards and benefits you receive, making it particularly attractive for regular visitors.

The program stands out due to its comprehensive nature, covering not just gaming but also hotel stays, dining, entertainment, and more. This wide applicability makes it versatile and useful across a broad spectrum of activities, setting it apart from more narrowly focused loyalty programs. The integration of rewards across such a diverse range of services underlines MGM's commitment to providing value to its customers, enhancing every aspect of the MGM experience.

In comparison to other loyalty programs, MGM Rewards holds a competitive position, especially in the hospitality and entertainment sectors. Its strength lies in the program's breadth, the ease of accumulating points, and the tangible benefits at each tier level. While some programs might offer higher rewards in specific categories, MGM Rewards' holistic approach to customer engagement and satisfaction is commendable.

However, the true value of participating in the MGM Rewards Program, like any loyalty scheme, depends on individual habits and preferences. For those who already enjoy the MGM ecosystem, joining the program is a no-brainer. For others, it's worth considering how much you'll realistically engage with MGM properties and services to ensure that the benefits align with your lifestyle and interests.

In summary, MGM Rewards is a robust loyalty program that merits consideration. It ranks highly among similar programs for its comprehensive benefits and the value it offers to its members, particularly those who frequently patronize MGM resorts and facilities. Whether or not to engage with the program is a personal decision, but for many, the rewards will be well worth any commitment.


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Georgetta F. Palsen

Georgetta F. Palsen

About the author

Georgetta F. Palsen spearheads the Loyalty Programs Project, aiming to unravel the global impact of loyalty programs. Leading a dedicated team, she adopts an interdisciplinary approach to explore these programs' influence on consumer behavior and capitalism, offering critical insights for academics and businesses navigating the complexities of today's societal dynamics. More info